phoenix

You can flash your dead Nokia mobile phone by yourself using a USB data cable/connectivity cable. The tool, which is required to flash the phone, is Nokia's Phoenix Service Software. Please remember that you can perform a successful flash on your phone only if its firmware has been lost or corrupted. If your phone is not turning on due to any hardware issue, then this procedure will not work for it. To flash a dead Nokia mobile phone, follow the below steps:


1. Download and install the Phoenix Service Software

2. Download the firmware of your phone. You can download it with Navifrim or can search it on the web

3. Install the firmware to the directory C:\Program Files\Nokia\Phoenix\Products\Folder*

4. The Folder* should be created manually for the concerned firmware, if it is not created during firmware installation. If the firmware files are in form of .zip or any other compression, then extract/copy the firmware files to the specified location. For example, for keeping the firmware files of RM-240, the location will be C:\Program Files\Nokia\Phoenix\Products\RM-240

5. The above mentioned location is default for Phoenix Service Software. If you have installed the Phoenix Service Software in a different location, then make sure to keep the folder with firmware files within Products folder

6. After successful installation, launch Phoenix Service Software

7. Connect your mobile phone using the USB data cable/connectivity cable of the phone

8. Select "No Connection" in Phoenix Service Software window as shown below






Now click on "File" and then on "Open Product"






Select the product version for your phone from the list. You can find it under the battery in your phone. If you don't know, which firmware is suitable for it, then search it on the web by model name






Now click on "Flashing" and then on "Firmware Update"






Click on the bordered button to select variants for your phone as shown below






Select the desired variant/product code for flashing with




Note that the variants should be shown in the appeared window if the concerned firmware files are present in the correct directory within the folder with firmware name as C:\Program Files\Nokia\Phoenix\xx-xxx (xx-xxx is the firmware version. e.g: RM-240)




After selecting the variant/product code, check the box with "Dead phone USB flashing" and then click on "Refurbish"






A dialogue may appear with some instructions, follow them to continue






Wait for the flashing to complete






Your phone will be restarted after successful flash











Insructions: If your mobile phone is not detected by the Phoenix Service Software, then you may need to install the PC Suite of the phone or the flashing drivers manually.



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